Case Management Services are short-term (one to three months) intensive assistance for victims of major crime and sudden tragedy who experience multiple barriers to accessing services. The services are tailored to the needs of each individual and may include: emotional support, systems advocacy, financial assistance (limited eligibility), safety planning, personal safety devices (limited eligibility), accompaniment, assistance with accessing a wide range of programs, services and resources, assistance in navigating bureaucracies (such as: Toronto Community Housing, ODSP, Ontario Works, child care services, Toronto Police, etc.).