The Victim Crisis Response Program assists individuals and their families in the immediate aftermath of crime or sudden unexpected tragedy. Operating 24 hours per day, 365 days per year, the Victim Crisis Response Program is the only service in Toronto providing immediate on-scene crisis, trauma, safety and support services to victims of crime and sudden tragedies.
The program provides crisis intervention, practical assistance, referrals to a wide range of programs, services and counselling. Services are flexible and portable. The immediacy of this service assists in mitigating the harmful effects of trauma on victim(s) and their loved ones.
A Crisis Response team is comprised of a paid Crisis Counsellor with expertise in trauma management and crisis intervention, who is paired with an extensively trained volunteer. The Crisis team is reflective of the diverse communities in Toronto and has the capacity to assist victims in over 35 different languages.